Check-in

When should I arrive at the airport check in counters?

It is important to arrive on time to allow enough time for security screening. All passengers must undergo security checks‚ including those who completed online check in or are not checking baggage.

Online check in

• For flights departing from Paphos‚ Rhodes‚ and Sofia‚ all passengers must visit the check in counters‚ even if they are not checking baggage
• Online check in opens 48 hours before departure and closes 4 hours before departure. We recommend checking in online to save time at the airport
• During online check in‚ you may select a seat for a fee or allow the system to assign you an available seat free of charge
• During check in‚ you will be asked to enter your passport details. Please have your passport ready and ensure you hold all required travel documents and visas for your destination (if applicable)
• After completing check in‚ you will receive your boarding pass by email with your selected or assigned seat. There is no need to print it

Important information

• Check in cannot be cancelled once completed
• No booking changes can be made after check in
• For domestic flights‚ you may present a valid Israeli ID document or driver’s license at the counter
• Tourists arriving in Israel who hold passports from visa-exempt countries must complete the ETA-IL form before arrival. More information about ETA-IL
• Even if you have checked in online‚ please plan your arrival time to allow for security screening and border control procedures - and maybe even time for a cup of coffee before departure
• If you wish to check baggage into the aircraft hold (additional fee applies)‚ please arrive according to the recommended time at the relevant airport and proceed to the check-in counters - even if you have already checked in online. Your baggage will be tagged and sent to the aircraft hold.
• If you are required to present any specific authorization to travel - such as a medical certificate for pregnant passengers or notarized consent for travel with a minor - it is your responsibility to ensure you have the appropriate documentation and present it if requested
• Most importantly: please arrive at the boarding gate exactly at the time indicated on your boarding pass